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Paul Saunders outlines steps to define & implement innovation initiatives in Business Voice

In industries that are adverse to change, it can be challenging to bring about a fundamental shift necessary to meet the desires of your clients. Within this month’s Business Voice magazine (page 34), Practice Innovation Partner Paul Saunders presents eight tips that are essential to a company’s successful execution of new product development, process improvement and project management tools and applications.

Whether building a team that can listen to customer feedback and measure progress, or thinking like a start up and embracing technology at the right time, Paul notes that, “real success requires your leaders to roll-up their sleeves and actively participate in change initiatives rather than just pay lip service to them.”

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Saint John Partner, Sarah Dever Letson, receives Certified Information Privacy Professional/Canada (CIPP/C) credential

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